🌳All of us are familiar with this story: you apply for the position, you have a response, you schedule an interview, and maybe you even had that arranged interview conducted, but then – nothing happens. With fewer or more milestones in this link of events a “magical trick with people’s disappearance” can happen at any step of the recruiting process. The most dramatic case scenario is when that happens in your last round of interviews.
🌳Not receiving a response from recruiters causes harm not only to candidates but also to the companies. Hiring authorities often forget that the cycle of recruiting is a part of their brand. Some job applications on websites can take up to 6 hours to fill in, the job interviews are never-ending, there are new negative trends in recruiting such as “breadcrumbing” and ghosting (though the last one can be from both sides!). We would call it a paradox of modern working life: now as never people feel that time is the most luxurious asset one can possess, but the time consumption during the recruiting and hiring process is incredible.
🌳Times have changed and now we have a candidate-driven market. Before applying, candidates want to know how it is to work for this company. Candidates want to know if the company will care about them. The advantages of tech are amazing, but at the same time, the candidates are getting lost on their way through endless processes required or unperfect algorithms of applicant tracking systems. What are recruiters paid for if the robots are reading your resumes?
🌳The reputation of recruiters is badly damaged. The loss of talents in the hospitality industry is crucial after the pandemic and probably irreversible. It is time to wake up. It is time to highlight this issue for leaders and suggest that the touchpoints of the recruiting process are supposed to be the analogy to the touchpoints of customer service for guests. This is the only way to silently answer the most important question every applicant has:“𝗪𝗶𝗹𝗹 𝘁𝗵𝗲 𝗰𝗼𝗺𝗽𝗮𝗻𝘆 𝗰𝗮𝗿𝗲 𝗮𝗯𝗼𝘂𝘁 𝗺𝗲 𝗹𝗮𝘁𝗲𝗿 𝗼𝗻 𝗶𝗳 𝘁𝗵𝗲𝘆 𝗱𝗼𝗻’𝘁 𝗰𝗮𝗿𝗲 𝗮𝗯𝗼𝘂𝘁 𝗺𝗲 𝗱𝘂𝗿𝗶𝗻𝗴 𝘁𝗵𝗲 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗽𝗿𝗼𝗰𝗲𝘀𝘀?”