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𝗜 𝘄𝗮𝘀 𝟱 𝘆𝗲𝗮𝗿𝘀 𝗼𝗹𝗱 𝘄𝗵𝗲𝗻 𝗺𝘆 𝗹𝗶𝗳𝗲 𝗰𝗵𝗮𝗻𝗴𝗲𝗱 𝗳𝗼𝗿𝗲𝘃𝗲𝗿 𝗱𝘂𝗿𝗶𝗻𝗴 𝗮 𝗳𝗮𝗺𝗶𝗹𝘆 𝘃𝗮𝗰𝗮𝘁𝗶𝗼𝗻

Believe it or not, the hotel we stayed at in Switzerland was named Hotel Heidi.And guess what? I’m Heidi too, no stage name, just a remarkable coincidence!That’s when hotels became my creative heaven.I vividly remember bringing my entire collection of stuffed animals.Our housekeeper arranged the animals on my bed with immense care and love every …

𝗜 𝘄𝗮𝘀 𝟱 𝘆𝗲𝗮𝗿𝘀 𝗼𝗹𝗱 𝘄𝗵𝗲𝗻 𝗺𝘆 𝗹𝗶𝗳𝗲 𝗰𝗵𝗮𝗻𝗴𝗲𝗱 𝗳𝗼𝗿𝗲𝘃𝗲𝗿 𝗱𝘂𝗿𝗶𝗻𝗴 𝗮 𝗳𝗮𝗺𝗶𝗹𝘆 𝘃𝗮𝗰𝗮𝘁𝗶𝗼𝗻 Read More »

5 Big Transformative Shifts That Will Make Waves in the Workplace in 2024

    5 Big Transformative Shifts That Will Make Waves in the Workplace in 2024 Gen Z Set to Take Over Workforces by 2024! Boomers led the full-time workforce from the late 1970s to late 2011. As the tides shift from Boomers through Millennials and Gen X, a significant change is brewing. Glassdoor predicts Millennials …

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The most important thing to remember when you travel this season!

The most important thing to remember when you travel this season! There’s something I want to get off my chest as we approach the holiday season… If a picture is worth a thousand words, then this quote is worth a thousand heartbeats…. The mission of hospitality? It’s to create moments of heaven on earth for …

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Remember that moment when you did something totally unexpected?

Remember that moment when you did something totally unexpected? You brilliantly shocked yourself. No second thoughts, just action! (After all, too many cooks can spoil a soup, right?) Well, a few weeks back, I booked a spontaneous flight to Costa Rica, departure day: next week—no return ticket yet! Why? Because remote work is a game-changer, …

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This week, a candidate asked me desperately, “I don’t know if I should change jobs! I lost my mojo.”

This week, a candidate asked me desperately, “I don’t know if I should change jobs! I lost my mojo.” “He asked me, What should I do?” I told him, “You don’t need to ask me; you’ll have to dig deeper! Knowing when to change jobs is an art! Knowing when it’s the best time to …

This week, a candidate asked me desperately, “I don’t know if I should change jobs! I lost my mojo.” Read More »

5 biggest dangers I wish hospitality companies would take more seriously!

5 biggest dangers I wish hospitality companies would take more seriously! 1 – The main danger to losing your talented employees doesn’t come from your industry competitors, but from other industries like pharmaceuticals, technology, logistics, etc 2 – Lack of vision – For every employee, it’s essential to have a growth strategy in place before …

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Voila! This is why some hotels are losing business, they missing the most important thing, he almost secretly whispered.

Voila! This is why some hotels are losing business, they missing the most important thing, he almost secretly whispered. As I digest my recent conversation with an award-winning General Manager at one of the best hotels worldwide, his words linger in my mind like the taste of a delicious meal that I am still savoring. …

Voila! This is why some hotels are losing business, they missing the most important thing, he almost secretly whispered. Read More »